Monday, 14 July 2014

Coll Bunkhouse stars in innovation and customer service

5 star jumps for a 5 star Hostel!
Coll Bunkhouse, the community-run hostel on the Isle of Coll, has only been open for two years but is leading the way in how Hostelling can be a hub of innovation and customer service. This has been recognised by Visit Scotland Quality Assurance which has upgarded the Hostel to the highest possible quality assurance accolade of five stars.  Since it opened the Hostel has received excellent customer service  reviews which, coupled with its suberb facilities is a big influence on the grading.

One of the main aims of George McConnachie, Development Manager for Coll Bunkhouse is to extend the season for visitors, providing something special to tempt guests at less popular times of the year. The island recently hosted a three day chamber music festival, Music Coll, for the second year running, launched the successful new Coll Bird Festival in April this year and will again hold Coll of the Sharks in August, the annual festival of basking sharks.
5 Star Jumps for a 5 Star Hostel
The latest innovation is a partnership with Coll-based fitness instructor, Carol Flett, to launch a Health and Fitness Retreat as a fully catered short Hostel break with a focus on healthy living.  These breaks are iaimed at  guests who not only want a trip to the Isles but also to kick start a healthy living regimen or as a boost to an ongoing healthy lifestyle. As well as the health and fitness related workshops, guests can enjoy a range of activities including cycling, beach walks and an island tour. Local caterers to provide as much local produce as possible so the Hostel is really showing off the best that the Isle of Coll can offer.

Coll Bunkhouse really makes Hostelling a five star experience for all types of guests and at SIH we congratulate them on their success and vision.
Find out more on the Coll Bunkhouse website>

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